Shipping Policy
Last updated: 7.1.26
Thank you for shopping with Cedar & Lantern. We are committed to delivering your order safely and as efficiently as possible.
Quick U.S. Shipping
Cedar & Lantern offers standard shipping on orders delivered within the United States.
Order Processing
Orders are processed as quickly as possible. Processing times may vary depending on product availability, supplier processing, weekends, holidays, or unusually high order volume.
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Estimated Delivery
Delivery times vary based on the product, destination, carrier, and product availability. Any delivery estimate provided is an estimate and is not guaranteed.
Some orders may arrive in more than one shipment. Products may also ship directly from one of our trusted suppliers.
Shipping Delays
Cedar & Lantern is not responsible for carrier delays caused by weather, service interruptions, incorrect addresses, or circumstances outside our reasonable control. We will gladly assist you in obtaining available tracking information or communicating with the carrier.
Address Accuracy
Please confirm that your shipping address is complete and accurate before submitting your order. Contact us as soon as possible if an address needs to be corrected.
Once an order has entered processing or shipped, we may not be able to change the delivery address. Customers may be responsible for additional shipping expenses caused by an incorrect or incomplete address.
Damaged, Missing, or Incorrect Items
Please inspect your order promptly after delivery. If an item arrives damaged, defective, incomplete, or incorrect, contact us at info@cedarandlantern.com as soon as possible.
Include:
- Your order number
- A description of the issue
- Photographs of the product
- Photographs of the box and packaging
- Photographs of the shipping label, when applicable
Please retain the product and all packaging until we provide further instructions. Do not install a product that appears damaged or incorrect.
Lost or Missing Deliveries
If tracking shows that your order was delivered but you cannot locate it, please check with household members, neighbors, and the carrier first. Then contact us at info@cedarandlantern.com, and we will assist you with the available next steps.
Contact Us
For shipping questions, contact:
Cedar & Lantern
Email: info@cedarandlantern.com
Mailing address: 3700 Railroad Ave Loris SC 29569