Rooted in Faith. Built Around Family.

Cedar & Lantern is a small family-owned business with a heart for helping families create warm, welcoming outdoor spaces.

We’re grateful to God for the opportunity to serve customers across the country. Every fixture is thoughtfully selected, and every order is handled with genuine care, dependable service, and a commitment to quality.

From our family to yours, thank you for choosing Cedar & Lantern.

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Return and Refund Policy

Last updated: 7.1.26

We want you to feel confident shopping with Cedar & Lantern. Eligible products may be returned within 30 days, subject to the conditions below.

30-Day Return Period

You may request a return within 30 calendar days of delivery.

To begin a return, contact us at info@cedarandlantern.com before sending the product back. Please include your order number and the reason for the return.

Returns sent without prior authorization may be delayed or refused.

Return Shipping

Customers are responsible for the cost of return shipping unless the product arrived damaged, defective, incomplete, or incorrect.

We recommend using a trackable and insured shipping method. Cedar & Lantern is not responsible for customer return shipments that are lost or damaged in transit.

Original outbound shipping charges, expedited shipping charges, and other delivery-related charges are nonrefundable when applicable.

Product Condition

To qualify for a full product refund, the item must be returned:

Unused and uninstalled
In its original condition
Free from scratches, damage, alterations, or signs of installation
With all parts, mounting hardware, accessories, manuals, and components
In its original product packaging and protective materials

Please do not assemble, wire, modify, or install a fixture that you may wish to return.

Items returned with missing parts, damaged packaging, signs of installation, customer-caused damage, or other loss of value may be denied or may receive a reduced refund.

Returns Requested After 30 Days

Returns requested more than 30 days after delivery are not guaranteed and may be approved only at Cedar & Lantern’s discretion.

Approved returns requested after 30 days are subject to a 25% restocking fee.

No returns after 60 days.

Nonreturnable Items

The following products are not eligible for return unless they arrive damaged, defective, or incorrect:

Items marked final sale or nonreturnable
Customized, altered, or special-order products
Products that have been installed, wired, assembled, modified, or used
Products missing parts, hardware, packaging, or accessories
Gift cards

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, incomplete, or incorrect, contact us promptly at info@cedarandlantern.com.

Include your order number and clear photographs of the item, packaging, box, and shipping label. Please keep all packaging and do not install the product while the claim is being reviewed.

When Cedar & Lantern confirms that the product arrived damaged, defective, or incorrect, we will provide an appropriate resolution, which may include replacement parts, a replacement product, a prepaid return label, or a refund.

Refunds

Returned products will be inspected after they arrive.

When a return is approved, the refund will be issued to the original payment method. Please allow 5 business days for inspection and processing. Your bank or credit card company may require additional time to post the refund.

Refunds apply only to the amount approved after inspection. Return shipping costs, restocking fees, expedited shipping charges, and deductions for missing parts or diminished condition may be subtracted when applicable.

Cancellations

Contact us immediately if you need to cancel an order. We will make every reasonable effort to help, but cancellation is not guaranteed once an order has entered processing or shipped.

Exchanges

We do not process direct exchanges. The original item must be returned according to this policy, and a separate order may be placed for the replacement product.